A Food Delivery Platform allows for a smooth workflow from the moment your customer places an online order to the time that order leaves your point of sale.
Whenever your customers are busy with their work, instead of coming to your restaurant they can just open your restaurant's website or application, choose the menu they like and can simply order food online.
As soon as the order gets placed, you will be notified immediately so that you can start order processing and food delivery. One of the main advantages of online food ordering is the order details and the delivery details are accurate when compared to the phone ordering system.
A Food Delivery Platform could also provide an entire address capturing system with GPS and avoid delivery delays, one key reason that makes customers avoid online food ordering.
We offer a Food Delivery Platform designed from start to end and tailored to your specific needs.
Restaurants owners can create a website or an app or both that will not only make the ordering process easier for customers but also streamline restaurant operations. Having an online ordering system can make the day-to-day operations more efficient for a restaurant. On the other hand, when a customer places an order online, they take their time to browse the menu and get familiar with add-on deals and offers that your restaurant must be offering. This can lead to an exponential increase in the total sale value per order.
A Food Delivery Platform for Restaurants helps enhance the customer-restaurant relationship by providing end to end Customer Relationship Management (CRM) system. It provides a complete sales dashboard with information about new/active/canceled orders, lifetime sales details, etc.
It also comes with an order management system that streamlines the entire ordering process starting from order placement to final delivery.
Whenever customers place an order, an efficient online ordering system sends notifications via email or SMS to help the restaurant staff make the order execution faster. On the other hand, such software are also equipped with GPS systems that help you capture the entire address that in turn ensure timely and fast deliveries.
You get to keep track of costs incurred during preparing an order and compare it to the cost you are giving it to the customer, all this while keeping a track on the profitability. In a day when you receive hundreds of orders, an online ordering system will give you an accurate monetary translation of each order without having you look into cash registers.
Having a strong online presence simply means being in front of your customers 24x7 without having to pay for expensive media advertising and billboards. How? Internet is a free community and all you need is a user-friendly website and a decent social media engagement on social platforms like Facebook and Instagram to reach your target audience. All this comes at a fraction of the cost that you would have spent on traditional means of marketing and promotions. You can also invest some time in creating a strong company profile on Google My Business so people looking out to order food in your area or in your delivery range can find your business with a quick search. Having a dedicated team that can post on social media regularly and engages with your customers will prove to be a good investment to drive traffic and sales on the website.
Who are your regular customers? What do they like ordering from your restaurant? Which food items are popular? Are they aware of the promotions and offers on the website? Do they prefer ordering from website or app? These and many other related questions can be answered using analytics and insights provided by a robust online ordering system for restaurants. This data is valuable since you can use it to send targeted promotions to your customers and entice them to keep coming back.
In-house solutions allow you to analyze ordering trends and customer preferences in depth so you can customize your menu, offerings, deals prices, and so on to provide a tailored experience to everyone.
From meetings to crowded areas, there are times when one may not be able to make a phone call to order food. Online ordering allows customers to order anytime, anywhere using their mobiles, tablets or other handheld devices. There is no need for the customer to reach out and make a call meanwhile disturbing their privacy or disrupting a meeting for a lunch order. With a mobile app, the customer can quietly place an order without the hassle of talking over the phone. A mobile-friendly website or app will make sure that you never lose a customer.
Did you know there are only 2-3% of restaurants in the world that offer online ordering facility? This is your chance to make the most of this opportunity and make your restaurants available to your customers on their fingertips. With the growing consumer demand for faster, more convenient ways to order, independent restaurants are investing in this new takeout technology to stay ahead in the competition.
Orders placed online are 20 percent larger on average, which means more revenue. When customers can browse the menu without feeling rushed by lines, they tend to spend more time deciding what to order. The math is simple: the more time they have to look over, the more they are likely to order. You can highlight specific items on menus and run promotions to influence their purchase. Now that’s profit!
Your restaurant seating capacity may be 100-200 at a time, or even less, but with online ordering, you can reach thousands of people at a time, and cater to a much larger number without having to make any additional investment in staff or infrastructure. All you need is a well-integrated online ordering system and you are good to go!